Payment methods for online stores in Syria

Cash on delivery

This is the dominant method, for a good reason: customers do not pay a business they do not know before seeing the goods. Cash on delivery works in your store from the start — the customer orders, you collect at handover, then confirm the payment from your dashboard and the order moves to paid.

The fake-order problem

The other side of cash on delivery is the order nobody answers for at the door. The cost is not the price, it is the delivery run. So orders are tied to phone verification by a code sent to the customer, which stops an order going through on a number that is not real.

Code verification does not stop every fake order, but it removes the easiest kind: the wrong or invented number.

ShamCash

For customers who prefer to pay up front — or when an order is too large to collect in cash — ShamCash is available in the store. Transfers are reconciled against the order automatically, so you are not matching notifications to your order list by hand.

What about Syriatel and MTN wallets

Technical support for Syriatel Cash and MTN Cash is built into the system; switching it on depends on merchant accounts with the operators being completed. Until then, cash on delivery and ShamCash cover the large majority of orders.

Which to choose

• Start with cash on delivery alone — the least friction for a new customer.
• Add ShamCash once higher-value orders start arriving.
• Review your undelivered-order rate monthly; if it climbs, ask for prepayment above a set amount.